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+--- Thread: help (/thread-417.html)

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help - David4081 - 11.05.2018

hi,  im having some issue using hybrid it's work but when i try to convert it, it does convert but when i click to open it play only the audio not the video idk y

RE: help - Selur - 11.05.2018

Not enough details to help, or even understand the problem.
Please, read the sticky.

Cu Selur

RE: help - David4081 - 11.05.2018

(11.05.2018, 05:24)Selur Wrote: Not enough details to help, or even understand the problem.
Please, read the sticky.

Cu Selur
it convert to 60fps but when it finished i try to open file no video only audio playing

RE: help - Selur - 11.05.2018

No clue what your are doing.
-> read the sticky provide proper details.

RE: help - David4081 - 14.05.2018

(11.05.2018, 22:51)Selur Wrote: No clue what your are doing.
-> read the sticky provide proper details.

okay sticky says create output new path which i don't know how ..can you help me plz!

RE: help - Selur - 15.05.2018

The sticky says:
Quote:Make sure to also test with the newest version of Hybrid before posting about a problem. Smile
  • What Hybrid version did you use?(Windows/Mac/Linux 32/64bit + versions number)
  • What did happen? If an error message came up what did it exactly say?
  • What did you do to get to the bug? (best thing is a detailed step-by-step guide so that I can reproduce the problem)
  • Debug output would be helpful:
    1. start Hybrid
    2. set an default output path: Config->Paths->Default output path
         (This is where the debug output will be created unless you specify an output file inside another path.
         If an old HybridOutput.txt already exists in that folder delete it.)
    3. enable Debug output: Config->Internals->Create debug file (unless told to, do not change the debug level)
    4. do everything you did to create you problem
    5. compress (zip/7z/rar/..) the HybridDebugOutput.txt before you post it
  • a small sample, which allows the reprocudtion of the problem would be nice
...
Don't see where is says 'create output new path'.

Cu Selur

RE: help - David4081 - 16.05.2018

(15.05.2018, 05:18)Selur Wrote: The sticky says:
Quote:Make sure to also test with the newest version of Hybrid before posting about a problem. Smile
  • What Hybrid version did you use?(Windows/Mac/Linux 32/64bit + versions number)
  • What did happen? If an error message came up what did it exactly say?
  • What did you do to get to the bug? (best thing is a detailed step-by-step guide so that I can reproduce the problem)
  • Debug output would be helpful:
    1. start Hybrid
    2. set an default output path: Config->Paths->Default output path
         (This is where the debug output will be created unless you specify an output file inside another path.
         If an old HybridOutput.txt already exists in that folder delete it.)
    3. enable Debug output: Config->Internals->Create debug file (unless told to, do not change the debug level)
    4. do everything you did to create you problem
    5. compress (zip/7z/rar/..) the HybridDebugOutput.txt before you post it
  • a small sample, which allows the reprocudtion of the problem would be nice
...
Don't see where is says 'create output new path'.

Cu Selur

im using the latest version. could you show me what the output should be cus still no video only audio i need help

RE: help - Selur - 16.05.2018

Sadly, my only guess is that whatever you want to say got lost in translation.
I got no clue what you are doing.

RE: help - David4081 - 16.05.2018

(16.05.2018, 20:18)Selur Wrote: Sadly, my only guess is that whatever you want to say got lost in translation.
I got no clue what you are doing.

the problem is the hybrid im using right now which is the latest version. i try to convert 60fps video. it's work fine but when it's finished ..i open the video file then i got no video only the audio is playing

RE: help - Selur - 17.05.2018

Read the sticky, create a debug output level 9 so I can see what your did, otherwise your description doesn't contain enough details for me to guess.