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CRASH on H.265 job - Printable Version

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CRASH on H.265 job - bubffm - 23.09.2018

I keep getting the following error message when tryin to encode a proRes file into H.265 using the Hybrid frontend 

I can't make sense out of it. Anyone any idea?

Importing HEVC: |====================| (100/100)                                                        HEVC Import results: 3354 samples (3510 NALUs) - Slices: 31 I 760 P 2563 B - 78 SEI - 26 IDR Stream uses forward prediction - stream CTS offset: 3 frames  Error: Feature Not Supported

Many thanks
Burkhard


RE: CRASH on H.265 job - Selur - 23.09.2018

see: https://forum.selur.net/showthread.php?tid=147
also searching for 'Feature Not Supported' should also have shown what's going on,..

Cu Selur


RE: CRASH on H.265 job - bubffm - 23.09.2018

Thanks.

that fixed the crash, but now my converted mp4 does not contain any audio... Audio is definitely in the ProRes file that I am using for encode.

Thanks


RE: CRASH on H.265 job - Selur - 23.09.2018

No clue how you configured the audio handling, by default it's set to 'ignore',...


RE: CRASH on H.265 job - bubffm - 23.09.2018

I am trying the whole time to figure out on which page the audio is being configured.  Maybe I'm going blind...

I dont want to ignore it but basically take the audio track form the ProRes file into the H265 encoding

Thanks for any hint...


RE: CRASH on H.265 job - Selur - 24.09.2018

"Base->Processing->Audio" can be set to 'passthrough (all)' to passthrough any audio from the souce, but be sure you have an audio format that is supported by MP4 otherwise Hybrid will report an error during job creation.
In case you need to reencode an audio stream to another format, set "Base->Processing->Audio" to 'custom', then go to the 'Audio'-Tab.
Enable "Audio->Base->Audio Encoding', configure the format, add the settings you want for that audio stream to the 'Audio - Queue' by pressing 'Audio->Base->Add current'.

Cu Selur


RE: CRASH on H.265 job - bubffm - 24.09.2018

I am going blind....Many thanks for pointing out. 

This defaults to "ignore"!  Maybe "passthrough all" would be a better default option for Audio?

All works now!


RE: CRASH on H.265 job - Selur - 24.09.2018

Quote:Maybe "passthrough all" would be a better default option for Audio?
Maybe, then on the other hand maybe setting video also to ignore would also be a solution. Smile