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+--- Thread: [HELP] No Audio Track (/thread-774.html)
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No Audio Track - StoneCold - 15.12.2018
Hi All,
Having an issue where Hybrid doesn't recognize an audio track in a source file even though there definitely is one. Content is a direct rip from a blu-ray disc myself. Same issue doesn't appear to happen with other DTS-HD MA sources.
Currently using 2018.12.02.1 on Win10 64bit.
I've attached the level 4 debug log. Steps: Added the file, then no audio track is available on base page stream selection or on the audio tab.
The mediainfo for the file is as follows:
General
Unique ID : 9057356513537656880859605233390807967 (0x6D0622754B33BEF161CD2104A136B9F)
Complete name : D:\Uncompressed Rips\Westworld\Season 2\Westworld - S02E01 - Journey Into Night.mkv
Format : Matroska
Format version : Version 2
File size : 10.2 GiB
Duration : 1 h 9 min
Overall bit rate mode : Variable
Overall bit rate : 20.9 Mb/s
Movie name : Westworld Season 2:The Door Disc 1
Encoded date : UTC 2018-12-09 21:17:51
Writing application : MakeMKV v1.14.2 win(x64-release)
Writing library : libmakemkv v1.14.2 (1.3.5/1.4.7) win(x64-release)
Cover : Yes
Attachments : cover.jpg
Video
ID : 1
ID in the original source medium : 4113 (0x1011)
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings : CABAC / 4 Ref Frames
Format settings, CABAC : Yes
Format settings, RefFrames : 4 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 1 h 9 min
Bit rate mode : Variable
Bit rate : 18.7 Mb/s
Maximum bit rate : 30.0 Mb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 (24000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.377
Stream size : 9.10 GiB (90%)
Language : English
Default : No
Forced : No
Original source medium : Blu-ray
Audio
ID : 2
ID in the original source medium : 4352 (0x1100)
Format : DTS XLL
Format/Info : Digital Theater Systems
Commercial name : DTS-HD Master Audio
Codec ID : A_DTS
Duration : 1 h 9 min
Bit rate mode : Variable
Bit rate : 2 153 kb/s
Channel(s) : 6 channels
Channel layout : C L R Ls Rs LFE
Sampling rate : 48.0 kHz
Frame rate : 93.750 FPS (512 SPF)
Bit depth : 16 bits
Compression mode : Lossless
Stream size : 1.05 GiB (10%)
Title : Surround 5.1
Language : English
Default : Yes
Forced : No
Original source medium : Blu-ray
Text
ID : 3
ID in the original source medium : 4608 (0x1200)
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 1 h 9 min
Bit rate : 23.9 kb/s
Count of elements : 1235
Stream size : 11.9 MiB (0%)
Language : English
Default : No
Forced : No
Original source medium : Blu-ray
Menu
00:00:00.000 : en:Chapter 01
00:01:42.435 : en:Chapter 02
00:13:59.630 : en:Chapter 03
00:23:11.181 : en:Chapter 04
00:33:50.319 : en:Chapter 05
00:46:59.483 : en:Chapter 06
00:56:51.074 : en:Chapter 07
01:03:58.376 : en:Chapter 08
01:08:24.391 : en:Chapter 09
RE: No Audio Track - Selur - 15.12.2018
Would need a small sample (you can create on using mkvtoolnix) to reproduce the issue.
Cu Selur
RE: No Audio Track - StoneCold - 15.12.2018
Something unusual - I created a 1 minute cut from the source file and loaded that in Hybrid and the audio track was recognised. I then tried again to load the original full length source file in Hybrid and no audio track was recognised.
I then ran the entire source mkv through mkvtoolnix without modifying any settings. When I load the 'new' source file into Hybrid the audio track was recognised...
1m sample: https://drive.google.com/open?id=16lP_bc5KB00zZmMexAwxZ9EuvKAIILNt
RE: No Audio Track - Selur - 16.12.2018
Since the sample doesn't allow to reproduce the issue it won't help me.
Pleased create a debug output level 9 of the analysis of the output and share it with me.
Cu Selur
RE: No Audio Track - StoneCold - 17.12.2018
(16.12.2018, 08:12)Selur Wrote: Since the sample doesn't allow to reproduce the issue it won't help me.
Pleased create a debug output level 9 of the analysis of the output and share it with me.
Cu Selur
Debug L9 attached.
Steps to reproduce issue:
- Open Hybrid
- Set output path
- Enable Debug Log L9
- Add source file.
RE: No Audio Track - Selur - 17.12.2018
Try whether it helps to disable: 'Config->Input->Input Analysis->Ignore all audio on buggy input' (before loading the source into Hybrid)
Cu Selur
RE: No Audio Track - StoneCold - 17.12.2018
(17.12.2018, 06:08)Selur Wrote: Try whether it helps to disable: 'Config->Input->Input Analysis->Ignore all audio on buggy input' (before loading the source into Hybrid)
Cu Selur
Thanks, but the same result unfortunately.
RE: No Audio Track - Selur - 17.12.2018
Created a new DevVersion which hopefully helps to find why Hybrid doesn't detect the audio on your source.
Cu Selur
RE: No Audio Track - Selur - 18.12.2018
Think I found the problem, which was triggered by a workaround for MakeMkv.
-> will remove the workaround and send you a link to another dev version for testing.
Cu Selur
RE: No Audio Track - newbi14 - 18.12.2018
Same problem with original blurays of 24H, the original m2ts is recognized, but NvENC conversion, says there is no audio found. It makes only the video conversion....
I have changed to previous prog version, and there is the same problem, no audio recognized, althoug i see the audio anlayzer has found one stream, very rare.... Greatings