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Selur's Little Message Board
[HELP] No Audio Track - Printable Version

+- Selur's Little Message Board (https://forum.selur.net)
+-- Forum: Hybrid - Support (https://forum.selur.net/forum-1.html)
+--- Forum: Problems & Questions (https://forum.selur.net/forum-3.html)
+--- Thread: [HELP] No Audio Track (/thread-774.html)

Pages: 1 2

No Audio Track - StoneCold - 15.12.2018

Hi All,

Having an issue where Hybrid doesn't recognize an audio track in a source file even though there definitely is one. Content is a direct rip from a blu-ray disc myself. Same issue doesn't appear to happen with other DTS-HD MA sources.

Currently using 2018.12.02.1 on Win10 64bit.

I've attached the level 4 debug log. Steps: Added the file, then no audio track is available on base page stream selection or on the audio tab.

The mediainfo for the file is as follows:

General
Unique ID                                : 9057356513537656880859605233390807967 (0x6D0622754B33BEF161CD2104A136B9F)
Complete name                            : D:\Uncompressed Rips\Westworld\Season 2\Westworld - S02E01 - Journey Into Night.mkv
Format                                   : Matroska
Format version                           : Version 2
File size                                : 10.2 GiB
Duration                                 : 1 h 9 min
Overall bit rate mode                    : Variable
Overall bit rate                         : 20.9 Mb/s
Movie name                               : Westworld Season 2:The Door Disc 1
Encoded date                             : UTC 2018-12-09 21:17:51
Writing application                      : MakeMKV v1.14.2 win(x64-release)
Writing library                          : libmakemkv v1.14.2 (1.3.5/1.4.7) win(x64-release)
Cover                                    : Yes
Attachments                              : cover.jpg

Video
ID                                       : 1
ID in the original source medium         : 4113 (0x1011)
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L4.1
Format settings                          : CABAC / 4 Ref Frames
Format settings, CABAC                   : Yes
Format settings, RefFrames               : 4 frames
Codec ID                                 : V_MPEG4/ISO/AVC
Duration                                 : 1 h 9 min
Bit rate mode                            : Variable
Bit rate                                 : 18.7 Mb/s
Maximum bit rate                         : 30.0 Mb/s
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 23.976 (24000/1001) FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.377
Stream size                              : 9.10 GiB (90%)
Language                                 : English
Default                                  : No
Forced                                   : No
Original source medium                   : Blu-ray

Audio
ID                                       : 2
ID in the original source medium         : 4352 (0x1100)
Format                                   : DTS XLL
Format/Info                              : Digital Theater Systems
Commercial name                          : DTS-HD Master Audio
Codec ID                                 : A_DTS
Duration                                 : 1 h 9 min
Bit rate mode                            : Variable
Bit rate                                 : 2 153 kb/s
Channel(s)                               : 6 channels
Channel layout                           : C L R Ls Rs LFE
Sampling rate                            : 48.0 kHz
Frame rate                               : 93.750 FPS (512 SPF)
Bit depth                                : 16 bits
Compression mode                         : Lossless
Stream size                              : 1.05 GiB (10%)
Title                                    : Surround 5.1
Language                                 : English
Default                                  : Yes
Forced                                   : No
Original source medium                   : Blu-ray

Text
ID                                       : 3
ID in the original source medium         : 4608 (0x1200)
Format                                   : PGS
Codec ID                                 : S_HDMV/PGS
Codec ID/Info                            : Picture based subtitle format used on BDs/HD-DVDs
Duration                                 : 1 h 9 min
Bit rate                                 : 23.9 kb/s
Count of elements                        : 1235
Stream size                              : 11.9 MiB (0%)
Language                                 : English
Default                                  : No
Forced                                   : No
Original source medium                   : Blu-ray

Menu
00:00:00.000                             : en:Chapter 01
00:01:42.435                             : en:Chapter 02
00:13:59.630                             : en:Chapter 03
00:23:11.181                             : en:Chapter 04
00:33:50.319                             : en:Chapter 05
00:46:59.483                             : en:Chapter 06
00:56:51.074                             : en:Chapter 07
01:03:58.376                             : en:Chapter 08
01:08:24.391                             : en:Chapter 09

RE: No Audio Track - Selur - 15.12.2018

Would need a small sample (you can create on using mkvtoolnix) to reproduce the issue.

Cu Selur

RE: No Audio Track - StoneCold - 15.12.2018

Something unusual - I created a 1 minute cut from the source file and loaded that in Hybrid and the audio track was recognised. I then tried again to load the original full length source file in Hybrid and no audio track was recognised.

I then ran the entire source mkv through mkvtoolnix without modifying any settings. When I load the 'new' source file into Hybrid the audio track was recognised...

1m sample: https://drive.google.com/open?id=16lP_bc5KB00zZmMexAwxZ9EuvKAIILNt

RE: No Audio Track - Selur - 16.12.2018

Since the sample doesn't allow to reproduce the issue it won't help me.
Pleased create a debug output level 9 of the analysis of the output and share it with me.

Cu Selur

RE: No Audio Track - StoneCold - 17.12.2018

(16.12.2018, 08:12)Selur Wrote: Since the sample doesn't allow to reproduce the issue it won't help me.
Pleased create a debug output level 9 of the analysis of the output and share it with me.

Cu Selur

Debug L9 attached.

Steps to reproduce issue:

  1. Open Hybrid
  2. Set output path
  3. Enable Debug Log L9
  4. Add source file.
Issue occurs with all episodes within season, all ripped by myself across 3 discs.

RE: No Audio Track - Selur - 17.12.2018

Try whether it helps to disable: 'Config->Input->Input Analysis->Ignore all audio on buggy input' (before loading the source into Hybrid)

Cu Selur

RE: No Audio Track - StoneCold - 17.12.2018

(17.12.2018, 06:08)Selur Wrote: Try whether it helps to disable: 'Config->Input->Input Analysis->Ignore all audio on buggy input' (before loading the source into Hybrid)

Cu Selur

Thanks, but the same result unfortunately.

RE: No Audio Track - Selur - 17.12.2018

Created a new DevVersion which hopefully helps to find why Hybrid doesn't detect the audio on your source.

Cu Selur

RE: No Audio Track - Selur - 18.12.2018

Think I found the problem, which was triggered by a workaround for MakeMkv.
-> will remove the workaround and send you a link to another dev version for testing.

Cu Selur

RE: No Audio Track - newbi14 - 18.12.2018

Same problem with original blurays of 24H, the original m2ts is recognized, but NvENC conversion, says there is no audio found. It makes only the video conversion....  
I have changed to previous prog version, and there is the same problem, no audio recognized, althoug i see the audio anlayzer has found one stream, very rare.... Greatings