This forum uses cookies
This forum makes use of cookies to store your login information if you are registered, and your last visit if you are not. Cookies are small text documents stored on your computer; the cookies set by this forum can only be used on this website and pose no security risk. Cookies on this forum also track the specific topics you have read and when you last read them. Please confirm whether you accept or reject these cookies being set.

A cookie will be stored in your browser regardless of choice to prevent you being asked this question again. You will be able to change your cookie settings at any time using the link in the footer.

NVEnc failing with a 'getWorkSurf' - I'm stumped
#1
Thanks as always for your great work, selur.
  • Hybrid 2025.03.09.1 Windows 64 Version 10.0.19045 Build 19045

I have a Global Profile I use to deinterlace and compress interlaced MagicYUV AVI files to MP4 with nvenc and qtgmc. Love it.

It's stopped working. I get videos with incomplete video.

I've spotted where in the debug, though it does this at a different spot in the encode each time.

025.05.06 - 13:28:28_Windows 10 Version 22H2 (64bit)_2025.03.09.1 - level 9: NVEnc output: 167434 frames: 145.70 fps, 7941 kb/s, GPU 24%, VE 25%                         

2025.05.06 - 13:28:28_Windows 10 Version 22H2 (64bit)_2025.03.09.1 - level 9: NVEnc output: INPUT: getWorkSurf:   Failed to get work surface, all 5 frames used.
INPUT: failed to get work surface for input.
Break in task INPUT: insufficient buffer at input/output..

I went looking for anything about that error message, and landed on a Japanese blog about QSVEnc. Updated that in the Hybrid folder but to no change.

I've tried a full Revo uninstall of Hybrid, then reinstall, then copy my global profile over.

Reboots. SFC. Nvidia driver updates. Temp file sweeps. The usual stuff to do when troubleshooting. I'm stuck.

My debug logs and thanks:
.zip   HybridDebugOutput.zip (Size: 158,63 KB / Downloads: 44)
Reply


Messages In This Thread
NVEnc failing with a 'getWorkSurf' - I'm stumped - by bigasssuperstar - 06.05.2025, 21:40

Forum Jump:


Users browsing this thread: 1 Guest(s)