[HELP] No log file present

[Selur]

Please, read the 'Infos needed to fix&reproduce bugs,..'-sticky before you post about a problem.

Sadly, you did not, or you ignored it.

the error

No log file present,...

happen if mediainfo does not create the log file.
Hybrid seems to be calling:

"C:\Program Files\Hybrid\64bit\mediainfo.exe" --Language=en --File_TestContinuousFileNames=0 "--LogFile=C:/Users/Tomek398/AppData/Local/Temp/mediaInfoLog.txt" --Full "J:\GoPro8_Media\2023.09.17 Canonball Ireland 2023\GH010827.MP4"

which should create:

C:/Users/Tomek398/AppData/Local/Temp/mediaInfoLog.txt

but does not.
Possible reasons that come to mind:
a. the input file is corrupt
b. some tool is interfering and preventing mediainfo to write or Hybrid to access the log file.
c. some incompatibility with mediainfo and your system
d. some hardware issue

First thing I would try is:
a. checking that the log file is not corrupt and can be accessed from the system without issues.
b. try what happens if you call:

"C:\Program Files\Hybrid\64bit\mediainfo.exe" --Language=en --File_TestContinuousFileNames=0 "--LogFile=C:/Users/Tomek398/AppData/Local/Temp/mediaInfoLog.txt" --Full "J:\GoPro8_Media\2023.09.17 Canonball Ireland 2023\GH010827.MP4"

inside a Windows command line terminal. (does it create the log file?)
c. Specify a dedicated temp folder for Hybrid (Config->Paths) and make sure no antivirus tool is interfering.

Cu Selur