Troubleshooting crash under Wine

[potejan]

Hello,

Last year, I successfully used Hybrid under CrossOver (Wine) on macOS and it worked phenomenally, faster than even my native Windows laptop. I tried the latest version of Hybrid and CrossOver today, but Hybrid seems to crash at the very start, before it even shows any output. Is there any way I can troubleshoot this? I was hoping there was some misc.ini config to enable verbose logs like in Linux, but couldn't seem to find that. Running Hybrid under Wine is arguably the best way to use it on a Mac.

Thanks a lot!

[Selur]

Missing runtime, maybe?
Depending on your settings starting Hybrid with '--debug' might create a HybridDebugOutput.txt.
If you used an older version before, deleting the settings folder might help.

[potejan]

Unfortunately --debug doesn't generate a file. I have created a clean bottle, no settings present. I wonder if this is a Qt6 issue, iirc it was upgraded sometime in 2023? Do you happen to have a build from 2022 that I could test, just so I can isolate the issue? Hybrid test build from 25.07.2022 definitely worked. Thanks!

EDIT: I just found that exact test build on my disk, I will test it and let you know in a second.

[Selur]

"25.07.2022" => you definitely should make sure to delete any old settings.
You can get links to older versions over at: https://www.videohelp.com/software/Hybrid/old-versions
It's the switch to Qt 6, then it's probably some missing dll or similar in the Wine setup.

Cu Selur

[potejan]

Here's some results:
- <= 25.07.2022 work flawlessly
- >= 2022.11.28.1 GUI works, but processing crashes immediately with:

starting 2024-01-22@19_54_15_4510_03_video@20:02:29.477 - Y:\2014-01-03 13.14.16-00.00.00.480-00.02.58.280.mkv
"Z:\Hybrid_2022.11.28.1_SETUP\Hybrid\64bit\ffmpeg.exe" -y -noautorotate -nostdin -threads 8 -f yuv4mpegpipe -i - -an -sn -vf scale=in_range=tv:out_range=tv -vsync 0 -vcodec utvideo -pred left -slices 0 -pix_fmt yuv420p -colorspace bt709 -metadata encoding_tool="Hybrid 2023.01.22.1" "C:\users\crossover\Temp\2014-01-03 13.14.16-00.00.00.480-00.02.58.280_2024-01-22@19_54_15_4510_03.mkv"
Helper(1) finished with exitCode: -1073741819 and exitStatus: 1

- >= 2023.12.02.1 crashes immediately on start, no logs or GUI

I think the GUI issue is due to Qt 6.6.1 update, there is a new Wine 9.0 release that may fix it, but have to wait for new CrossOver release.

However the processing crash I'm really not sure about. Any thoughts?

Thanks

[Selur]

Need a debug output to see what's happening.
Normal log, is just for user amusement.

Cu Selur