Nothing happening

[bxf]

Hello,

2018.06.03.1 is the third version of Hybrid I've tried, and all of them yield the same result: I start Hybrid, I see a logo, some writing flashes under the logo for a few seconds, and then nothing. Hybrid just sits there, no CPU activity, no I/O, nothing. After several minutes I finally terminate it using Process Explorer.

Win10 Pro (x64) April update (1803), 12GB RAM, Intel/AMD switchable graphics, everything up to date.

Any clues?

Thanks.

Bill

[Selur]

Any any anti-virus or deskop firewall running that could interfere?
Did you modify your system in an uncommen way?

I will create a special version for you later which will additionaly open a console window and post some data there.

[bxf]

Any any anti-virus or deskop firewall running that could interfere?
Did you modify your system in an uncommen way?

I will create a special version for you later which will additionaly open a console window and post some data there.

I have no indication of anything unusual from any of my security processes. Any warnings that appear initially are subsequently flagged as "trusted".

I don't believe my system is "unusual", except, perhaps, in the sense that it is running quite smoothly these days, despite a difficult update to 1803  

I will test anything you request.

Thanks.

[Selur]

Send you a link to the special version via PM a few hours ago
Going to bed now.

[bxf]

A bit of a change in the behaviour, though probably meaningless.

Even before installing the debug version, I tried running 2018.06.03.1 with Win8 compatibility, but same result. Then I tried Run as Administrator, and this time it simply terminated by itself, rather than hanging.

The debug version also just terminated the first time I ran it, the console window closed by itself. The second time it hung, with the console still open, and showing this:

  no file 'C:\Program Files\Hybrid\misc.ini' found,..
  no file 'C:\Users\bxf99\.hybrid\misc.ini' found,..
 No misc.ini file used,..
 using scaling mode: 0
Warning: QT_DEVICE_PIXEL_RATIO is deprecated. Instead use:
   QT_AUTO_SCREEN_SCALE_FACTOR to enable platform plugin controlled per-screen factors.
   QT_SCREEN_SCALE_FACTORS to set per-screen factors.
   QT_SCALE_FACTOR to set the application global scale factor.
 Hybrid 2018.06.04.1 by Selur
 Pre-GUI initialization starting 01:32:39.720
 Checking for styles,...
 Checking for inputs,...
 Checking for global profile,...
 Checking for debug level,...
 Checking for auto add,...
 Loading resources:
  model versions,...
  raw video file extensions,...
  raw audio file extensions,...
  raw subtitle file extensions,...
  cuda capable cards,..
  ogg extensions,...
  wmv extensions,...
  mp4 extensions,...
  mp3 extensions,...
  mpeg extensions,...
  tsMuxeR extensions,...
  raw output extensions,...
  mov extensions,...
  matroska extensions,...
  subcodes,...
  languages,...
  additional mkv tags,...
  format <> number mapping,...
  avc level -> vbv max bitrate mapping,...
  avc level -> max mps mapping,...
  avc level -> max buffer mapping,...
  avc level -> max dpb mapping for main tier,...
  avc level -> max dpb mapping for high tier,...
  avc level -> max dpb mapping for level,...
  avc level -> max frame size mapping,...
  qtgmc 720x576 memory usage
  qtgmc 1280x720 memory usage
  qtgmc 1920x1080 memory usage
  DNxHD profiles,...
  qaac supported formats,...
  Avisynth model combis,...
  fraction lists,...
  fraction conversions,...
 Creating application,...
  setting application path,...
  application home: C:\Program Files\Hybrid
  application data path: C:\Users\bxf99\AppData\Roaming
 using vsPluginsPath: ./64bit/vsfilters
 using vsScriptPath: ./64bit/vsscripts
 GUI initialization starting 01:32:39.783
 connecting model handler,..
 GUI Initialization
 init system handler,...
  Collecting fonts available on system
 init folders,...
 set global directories,...
 init message handler,..
 Initializing the message handlers,...
 init helpers,..
 current settings path: C:\Users\bxf99\AppData\Roaming\hybrid
   changed customFontsPath: C:\Users\bxf99\AppData\Roaming\hybrid\fonts
 Vapoursynth script path: C:\Program Files\Hybrid/64bit/vsscripts
  -> detected Vapoursynth,..
  looking for avisynth extension, version 20180525
 'avisynth avilable(1): false
  -> detected avisynth extension,..
  Initializing MainWindow
  Initializing helpers
  Initializing preview
  preview set global profile
  preview set vo mode
  preview set ao mode
  preview preview settings
  checking ssl mail support
  checking irc message support
  init shudown/hibernate support
  checking shutdown timer
  checking hibernate timer
  init mkv font extractor
 Initializing tabs
 all tabs are initialized
  loading images and setting font size
 Setting button images,...
 Loading saved jobs,..
  init model defaults
 Check name: AVSMeter, path: .\32bit\AVSMeter.exe, checkSingle: false
 Check name: DivX265, path: .\64bit\DivX265.exe, checkSingle: false
 Check name: FLVExtractCL, path: .\32bit\FLVExtractCL.exe, checkSingle: false
 Check name: FrameCounter, path: .\64bit\FrameCounter.exe, checkSingle: false
 Check name: MP4Box, path: .\64bit\MP4Box.exe, checkSingle: false
 Check name: MediaInfo, path: .\64bit\mediainfo.exe, checkSingle: false
 Check name: QSVEnc, path: .\64bit\QSVEncC.exe, checkSingle: false


This last line is also what I see under the logo when the normal version hangs.

Good night and good luck.

[Selur]

Okay, seems like QSVEncC hangs and blocks Hybrid.
-> delete QSVCEncC inside the Hybrid/64bit system.

Cu Selur

[bxf]

I renamed QSVEncC.exe, and then it hung on CUETools.FLACCL.cmd.exe. I renamed that, and now I get the GUI.

Thanks.

[Selur]

Sounds like there is a general opencl driver problem in your system.