Selur's Little Message Board

NVIDIA GPU was working fine then i installed the latest update and it is not detected as a supported card anymore and NVENC is disabled

i am using window 10 in a Virtual machine on Proxmox with NVIDIA GRID P4-2Q vGPU card/driver (sometimes using the 4Q and other vGPU profiles) and all the other NVENC softwares installed are still working fine but after the update hybrid will not, ive tried downgrading and removing all traces but it just won't work.

is there any way to force it to load NVENC and tell it which card to use with a setting in the ini file in .hybrid or something?

Hybrid Log:

Code:
-> skipped 'Intel(R) HD Graphics 530' since it's no NVIDIA card

Detected the following cards which seem to lack NVIDIA PureVideo support:   Intel(R) HD Graphics 530   Microsoft Basic Display Adapter   NVIDIA GRID P4-2Q   Microsoft Remote Display Adapter   Red Hat VirtIO GPU DOD controller

No card found that's supported by nvenc, the CUDA encoding library. -> Removing CUDA based encoding support.

Thank you Selur for all your hard work on this software, it is my favorite encoder by far i use it for everything and it always does a better job vs others. its also the only one i can get to use both NVENC encoder and decoder at the same time to reduce CPU usage, you have done such an amazing job here. Please, read the 'Infos needed to fix&reproduce bugs,..'-sticky before you post about a problem.

No, there is no option to force Hybrid to assume card xy is compatible.
What does "NVEncC.exe --check-features" report in such a setup?

Cu Selur
Ps.: the cause isn't directly the installation of the newest release, but that after a reeinstall Hybrid checks for the gpu (triggering Config->Tools->Clear all cached tool info). My guess is the card was before reported as something else in the registry.

"NVEncC.exe --check-features" returns

Code:
NVEncC (x86) 7.46 (r2779) by rigaya, Mar 13 2024 12:16:35 (VC 1929/Win)

  [NVENC API v12.1, CUDA 11.1]

 reader: raw, y4m, avi, avs, vpy, avsw, avhw [H.264/AVC, H.265/HEVC, MPEG2, VP8, VP9, VC-1, MPEG1, MPEG4, AV1]

Environment Info

OS : Windows 10 x64 (19044)

CPU: Intel Core i7-6700 @ 3.40GHz (8C/8T)

RAM: Used 6614 MB, Total 10233 MB

#0: GRID P4-2Q (2560 cores, 1113 MHz)[2147483.64]

NVEnc features

Codec: H.264/AVC

Encoder Engines           2

Max Bframes               4

B Ref Mode                3 (each + only middle)

RC Modes                  63 (CQP, CBR, CBRHQ, VBR, VBRHQ)

Field Encoding            1 (field mode)

MonoChrome                no

FMO                       no

Quater-Pel MV             yes

B Direct Mode             yes

CABAC                     yes

Adaptive Transform        yes

Max Temporal Layers       4

Hierarchial P Frames      yes

Hierarchial B Frames      yes

Max Level                 62 (6.2)

Min Level                 10 (1)

4:4:4                     yes

Min Width                 33

Max Width                 4096

Min Height                17

Max Height                4096

Multiple Refs             no

Max LTR Frames            8

Dynamic Resolution Change yes

Dynamic Bitrate Change    yes

Forced constant QP        yes

Dynamic RC Mode Change    no

Subframe Readback         yes

Constrained Encoding      yes

Intra Refresh             yes

Custom VBV Bufsize        yes

Dynamic Slice Mode        yes

Ref Pic Invalidiation     yes

PreProcess                no

Async Encoding            yes

Max MBs                   65536

Lossless                  yes

SAO                       no

Me Only Mode              1 (I,P frames)

Lookahead                 yes

AQ (temporal)             yes

Weighted Prediction       yes

10bit depth               no

Codec: H.265/HEVC

Encoder Engines           2

Max Bframes               0

B Ref Mode                0 (no)

RC Modes                  63 (CQP, CBR, CBRHQ, VBR, VBRHQ)

Field Encoding            0 (no)

MonoChrome                no

Quater-Pel MV             yes

B Direct Mode             no

Max Temporal Layers       0

Hierarchial P Frames      no

Hierarchial B Frames      no

Max Level                 186 (6.2)

Min Level                 30 (1)

4:4:4                     yes

Min Width                 65

Max Width                 8192

Min Height                33

Max Height                8192

Multiple Refs             no

Max LTR Frames            7

Dynamic Resolution Change yes

Dynamic Bitrate Change    yes

Forced constant QP        yes

Dynamic RC Mode Change    no

Subframe Readback         yes

Constrained Encoding      yes

Intra Refresh             yes

Custom VBV Bufsize        yes

Dynamic Slice Mode        yes

Ref Pic Invalidiation     yes

PreProcess                no

Async Encoding            yes

Max MBs                   262144

Lossless                  yes

SAO                       yes

Me Only Mode              1 (I,P frames)

Lookahead                 yes

AQ (temporal)             no

Weighted Prediction       yes

10bit depth               yes

NVDec features

  H.264/AVC:  nv12, yv12

  H.265/HEVC: nv12, yv12, yv12(10bit), yv12(12bit)

  MPEG1:      nv12, yv12

  MPEG2:      nv12, yv12

  MPEG4:      nv12, yv12

  VP8:        nv12, yv12

  VP9:        nv12, yv12

  VC-1:       nv12, yv12

p.s. i think you are 100% right there i think that is exactly what has happened which not sure how but somehow it did, its just now not detecting it right, is there a key in the registry hybrid references i should change to fix it? host gpu is a tesla P4

Send you a link to a dev version which should detect the 'NVIDIA GRID P4-2Q' as a compatible card.
Try it and let me know whether it works.

Cu Selur

Awesome, thank you, i am downloading it now, i will let you know how it works.

i ended up getting a random QT error the first time that did not appear the second time and it detected the card perfectly and now is working just as it should, thank you for the help fixing that.

I'm experiencing similar issues too, not getting my Nvidia card (NVIDIA RTX 3500 Ada Generation) recognized. Although I'm new to Hybrid so might be just missing something obvious...

Even forced Hybrid.exe to use the main GPU instead if Intel iGPU in the Windows 11 graphics settings (my Nvidia drivers don't have that feature in Nvidia Control Panel anymore)

Hybrid log says this:

Code:
-> skipped 'Intel(R) Iris(R) Xe Graphics' since it's no NVIDIA card

Detected the following cards which seem to lack NVIDIA PureVideo support:  NVIDIA RTX 3500 Ada Generation  Intel(R) Iris(R) Xe Graphics  Microsoft Basic Display Adapter  Microsoft Remote Display Adapter

No card found that's supported by nvenc, the CUDA encoding library. -> Removing CUDA based encoding support. Card name was compared against: https://developer.nvidia.com/cuda-gpus

and C:\Program Files\Hybrid\64bit\NVEncC.exe --check-features says this:

Code:
NVEncC (x64) 7.54 (r2867) by rigaya, May 28 2024 12:36:06 (VC 1929/Win)

  [NVENC API v12.2, CUDA 10.1]

reader: raw, y4m, avi, avs, vpy, avsw, avhw [H.264/AVC, H.265/HEVC, MPEG2, VP8, VP9, VC-1, MPEG1, MPEG4, AV1]

Environment Info

OS : Windows 11 x64 (22631) [UTF-8]

CPU: 13th Gen Intel Core i9-13900H [3.20GHz] (6P+8E,14C/20T)

RAM: Used 12591 MB, Total 32375 MB

#0: NVIDIA RTX 3500 Ada Generation Laptop GPU (5120 cores, 1545 MHz)[PCIe4x16][551.86]

NVEnc features

Codec: H.264/AVC

Encoder Engines          2

Max Bframes              4

B Ref Mode                3 (each + only middle)

RC Modes                  63 (CQP, CBR, CBRHQ, VBR, VBRHQ)

Field Encoding            0 (no)

MonoChrome                no

FMO                      no

Quater-Pel MV            yes

B Direct Mode            yes

CABAC                    yes

Adaptive Transform        yes

Max Temporal Layers      4

Hierarchial P Frames      yes

Hierarchial B Frames      yes

Max Level                62 (6.2)

Min Level                10 (1)

4:4:4                    yes

Min Width                145

Max Width                4096

Min Height                49

Max Height                4096

Multiple Refs            yes

Max LTR Frames            8

Dynamic Resolution Change yes

Dynamic Bitrate Change    yes

Forced constant QP        yes

Dynamic RC Mode Change    no

Subframe Readback        yes

Constrained Encoding      yes

Intra Refresh            yes

Custom VBV Bufsize        yes

Dynamic Slice Mode        yes

Ref Pic Invalidiation    yes

PreProcess                no

Async Encoding            yes

Max MBs                  65536

Lossless                  yes

SAO                      no

Me Only Mode              1 (I,P frames)

Lookahead                yes

AQ (temporal)            yes

Weighted Prediction      yes

Temporal Filter          no

Lookahead Level          no

Undirectional B          yes

10bit depth              no

Codec: H.265/HEVC

Encoder Engines          2

Max Bframes              5

B Ref Mode                3 (each + only middle)

RC Modes                  63 (CQP, CBR, CBRHQ, VBR, VBRHQ)

Field Encoding            0 (no)

MonoChrome                no

Quater-Pel MV            yes

B Direct Mode            no

Max Temporal Layers      0

Hierarchial P Frames      no

Hierarchial B Frames      no

Max Level                186 (6.2)

Min Level                30 (1)

4:4:4                    yes

Min Width                129

Max Width                8192

Min Height                33

Max Height                8192

Multiple Refs            yes

Max LTR Frames            7

Dynamic Resolution Change yes

Dynamic Bitrate Change    yes

Forced constant QP        yes

Dynamic RC Mode Change    no

Subframe Readback        yes

Constrained Encoding      yes

Intra Refresh            yes

Custom VBV Bufsize        yes

Dynamic Slice Mode        yes

Ref Pic Invalidiation    yes

PreProcess                no

Async Encoding            yes

Max MBs                  262144

Lossless                  yes

SAO                      yes

Me Only Mode              1 (I,P frames)

Lookahead                yes

AQ (temporal)            yes

Weighted Prediction      yes

Temporal Filter          yes

Lookahead Level          yes

Undirectional B          yes

10bit depth              yes

Codec: AV1

Encoder Engines          2

Max Bframes              7

B Ref Mode                3 (each + only middle)

RC Modes                  3 (CQP, CBR, VBR)

Field Encoding            0 (no)

MonoChrome                no

Quater-Pel MV            yes

B Direct Mode            no

Max Temporal Layers      0

Hierarchial P Frames      no

Hierarchial B Frames      no

Max Level                23 (7.3)

Min Level                0 (2)

4:4:4                    no

Min Width                192

Max Width                8192

Min Height                128

Max Height                8192

Multiple Refs            yes

Max LTR Frames            6

Dynamic Resolution Change yes

Dynamic Bitrate Change    yes

Forced constant QP        yes

Dynamic RC Mode Change    no

Subframe Readback        yes

Constrained Encoding      no

Intra Refresh            yes

Custom VBV Bufsize        yes

Dynamic Slice Mode        no

Ref Pic Invalidiation    yes

PreProcess                no

Async Encoding            yes

Max MBs                  262144

Lossless                  no

SAO                      no

Me Only Mode              0 (no)

Lookahead                yes

AQ (temporal)            yes

Weighted Prediction      no

Temporal Filter          yes

Lookahead Level          no

Undirectional B          no

10bit depth              yes

NVDec features

  H.264/AVC:  nv12, yv12

  H.265/HEVC: nv12, yv12, yv12(10bit), yv12(12bit), yuv444, yuv444(10bit), yuv444(12bit)

  MPEG1:      nv12, yv12

  MPEG2:      nv12, yv12

  MPEG4:      nv12, yv12

  VP8:        nv12, yv12

  VP9:        nv12, yv12, yv12(10bit), yv12(12bit)

  VC-1:      nv12, yv12

  AV1:        nv12, yv12, yv12(10bit)

Uploaded a new dev version to the 'experimental'-folder of my GoogelDrive-share. (linked in the download section)
Try and let me know whether that version fixed the detection of the card.
If not, I'll look some more at it tomorrow. (on my way to bed now Tongue

)

Cu Selur
Ps.: You didn't miss anything, Hybrid simply didn't know the card.

Got it. Now it seems to be working:

Code:
-> skipped 'Intel(R) Iris(R) Xe Graphics' since it's no NVIDIA card

Detected NVIDIA PureVideo compatible cards: NVIDIA RTX 3500

Thank you for the quick fix, and this awesome tool!

Happy that worked!

Cu Selur

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