[HELP] Telecine Source in MacOS Not Encoding

[dztvtechie]

Hi.  I am new to the forums, but have really enjoyed using Hybrid for the last few years.  I am primarily a Mac OS user, though I do have Windows machines and may need to move over Hybrid there as I know the Mac version has not be continued.

I have recently come across an issue trying to export a telecine DVD source to a new 23.98 file.  Initially, I got stuck with the audio and video being out of sync regardless of my telecine/de-interlacing settings.  Now I have sat down today to keep trying some things and I literally can't get a file to export with de-telecine settings at all.   I have tried reinstalling everything and even set up on a clean machine.  I am certainly not against eventually just moving to Windows with this, but trying to decode these errors for now.  Here is my most recent log after several restarts, basically just loading the file and leaving everything else on default.  Thanks in advance for the help!

DZ

This log is only intended for user information.
It should not be part of a bug/problem report!!
Resetting Vapoursynth filter order. Adjust/Rest your FilteringModel defaults.
Current defaultOutputPath: is empty!
 -> Set it under Config->Path
  added new job with id 2025-06-23@15_14_34_7210
  added new job with id 2025-06-23@15_16_51_9310
Finished startup, finished after 4.934s
Filtering input files,..
Analysing 1 input files,...
Analyzing 'B2_t02.mkv'.
 Checking a/v ids with FFMpeg VideoAnalyser,...
 Grabbing audio ids for /Volumes/Extreme SSD/Disc Rips/DVD Rips/Disc 02/B2_t02.mkv.
 -> Found the following audio ids: 0
 Analyzing audio streams,...
  Analyzing audio stream with id '0'.
   Analyzing audio stream with MPlayer AudioAnalyser for id '0',...
   Grabbing audio data and delay infos,...
 Grabbing video ids,...
  -> Video ids found: 0
 Analyzing video streams...
  Analyzing video stream (0).
 Prefering container (29.97) over stream frame rate (23.976)
starting auto routines for source number: 1
No input color matrix found, guessing by format and resolution,..
  selecting 'bt709' since input is MPEG-2 and TV scale.
-> Assuming color matrix to be: bt709
 -> finished auto routines for source number: 1
Input is completely analysed,...
No input color matrix found, guessing by format and resolution,..
  selecting 'bt709' since input is MPEG-2 and TV scale.
-> Assuming color matrix to be: bt709
Creating job for current source
/Volumes/Extreme SSD/Disc Rips/DVD Rips/Disc 02/B2_t02.mkv
Current input: /Volumes/Extreme SSD/Disc Rips/DVD Rips/Disc 02/B2_t02.mkv
 -> Creating jobs for source: (1)
 -> Generating calls for: /Volumes/Extreme SSD/Export/B2_t02.mkv
  adding 6 video related calls for source: 1
  createJobs for /Volumes/Extreme SSD/Export/B2_t02.mkv
   creating audio subjobs,...
   creating attachment extraction subjobs
   creating video subjobs
   creating muxing subjobs
   optimizing the subJobs
 -> finished creating subjobs for current source
  added new job with id 2025-06-23@15_19_01_5510
starting 2025-06-23@15_14_34_7210_04_video@15:19:01.663 - /Volumes/Extreme SSD/Export/B2_t02.mkv
2025-06-23@15_14_34_7210_04_video finished after 00:00:00.759
-> 2025-06-23@15_14_34_7210_04_video crashed: ERROR: /private/var/folders/jj/vq4y04rn1rv06_k6w4xjzhh40000gn/T/B2_t02_2025-06-23@15_14_34_7210_04.stats was not created!
Aborting '2025-06-23@15_14_34_7210_04_video' due to: ERROR: /private/var/folders/jj/vq4y04rn1rv06_k6w4xjzhh40000gn/T/B2_t02_2025-06-23@15_14_34_7210_04.stats was not created!

[Selur]

That log is rather useless, for the future read the sticky and provide a debug output.
The start of your log

This log is only intended for user information.
It should not be part of a bug/problem report!!

is there for a reason.

That said, seeing the path of the temp file:

/private/var/folders/jj/vq4y04rn1rv06_k6w4xjzhh40000gn/T/B2_t02_2025-06-23@15_14_34_7210_04.stats

one likely problem is that your temp folder lies inside a virtual folder protected by the OS.
Create a new folder, use that folder as a temp folder for Hybrid (Config->Paths) and recreate your job.
That would at least fix one potential problem.
If that does not help, like I wrote, read the sticky, create and share a debug output.

Cu Selur

[dztvtechie]

My apologies, I appreciate the help.  I have changed the temp folder to something more accessible, but unfortunately it did not help.  I have attached a debug output file.   Any feedback would be awesome.  Thank so you much for your assistance.

DZ

[Selur]

Seems like there is a problem with the Vapoursynth setup on your system.
If you open the Vapoursynth Preview it should show an error that might help.

[dztvtechie]

Thank you for the feedback.  I got some sort of log from Vapoursynth Preview that I have attached below.  Seems like something isn't reading properly.  Thanks again!

[Selur]

According to the bug report:
[codeclip = core.lsmas.LWLibavSource(source="/Volumes/Extreme SSD/Disc Rips/DVD Rips/Disc 02/B2_t02.mkv", format="YUV420P8", cache=0, prefer_hw=0)[/code]
can't handle your source.

Python exception: lsmas: repeat requested for 32930 frames by input video, but unable to obey (try repeat=0 to get a VFR clip).

try whether it work if you disable LWLibavSource under Vapoursynth->Misc->Source

Cu Selur

[dztvtechie]

Yes, the disable of LWLibavSource worked, the file is encoding again!  Now I'm back to my original issue with the video and audio not syncing.  Seems as if the de-telecine is not working correctly as the audio passes through fine and plays at the correct speed but the video plays through too quickly thus finishing before the audio gets done.  I have seen this on some telecine files and not others but this is one that I've been stuck at the moment.  I attached a new OutputLog for the un-sync'd export.  I believe my issue is similar to this case you looked at a number of years back, did anything ever come of this?  https://forum.selur.net/thread-497.html

Thank you again for all of your amazing help!

[Selur]

I believe my issue is similar to this case you looked at a number of years back, did anything ever come of this?

I frequently added workarounds for new makemkv and mediainfo changes.

If you look at the Vapoursynth Preview, does it show the correct / expected number of frames?
(I suspect the old versions of the source filter can't properly handle your source.)
Also try, whether it makes a difference if you enable "Config->Input->Decoding->CFR Output" (probably not, but it's work a try).

Cu Selur

[dztvtechie]

CFR Output did the trick!  Cannot thank you enough for your help!  Will probably take some time soon to get a more recent version up and running one of my Windows machines but it seems like my Mac is back up and running well now.  Appreciate everything.  Take care!