09.07.2017, 20:13
I have been using Hybrid for years with no problems.. But today, when I try to launch it never starts..
The background of Icon on the screen turns black, and it says "Loading Saved Jobs".. And when I click, I am told "Hybrid Encoder GUI is not responding" and I have the option to wait or close..
On this screen, I can view problem details which shows:
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: Hybrid.exe
Application Version: 2015.5.13.1
Application Timestamp: 555b6120
Hang Signature: 458f
Hang Type: 0
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057
Additional Hang Signature 1: 458fecbed3ac9a98d293e560b0118572
Additional Hang Signature 2: 763e
Additional Hang Signature 3: 763e5b0902fa92492f5dafa9c6d3ef81
Additional Hang Signature 4: 458f
Additional Hang Signature 5: 458fecbed3ac9a98d293e560b0118572
Additional Hang Signature 6: 763e
Additional Hang Signature 7: 763e5b0902fa92492f5dafa9c6d3ef81
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=1...cid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
I guess there is a "saved job" which is causing it to hang.. Is there a way to empty the "cache"?
The background of Icon on the screen turns black, and it says "Loading Saved Jobs".. And when I click, I am told "Hybrid Encoder GUI is not responding" and I have the option to wait or close..
On this screen, I can view problem details which shows:
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: Hybrid.exe
Application Version: 2015.5.13.1
Application Timestamp: 555b6120
Hang Signature: 458f
Hang Type: 0
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057
Additional Hang Signature 1: 458fecbed3ac9a98d293e560b0118572
Additional Hang Signature 2: 763e
Additional Hang Signature 3: 763e5b0902fa92492f5dafa9c6d3ef81
Additional Hang Signature 4: 458f
Additional Hang Signature 5: 458fecbed3ac9a98d293e560b0118572
Additional Hang Signature 6: 763e
Additional Hang Signature 7: 763e5b0902fa92492f5dafa9c6d3ef81
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=1...cid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
I guess there is a "saved job" which is causing it to hang.. Is there a way to empty the "cache"?